Customer Care During COVID-19
As the outbreak of COVID-19 continues to be a serious matter around the world, we want to let our customers know that we are doing all we can to maintain our high standards of service and customer care.
We are closely monitoring the situation, complying with the guidelines issued by the World Health Organization, the Centers for Disease Control and Prevention and local health authorities.
Our priority is to make certain that you can continue relying on us to deliver our products and services. At the same time, we are taking all necessary measures for the safety and health of our employees, customers, and partners.
We are maintaining our production and logistics capabilities at 100%, although we are now operating under revised safety procedures and hygiene measures. We will keep our customers and partners informed of any changes to our business and operating practices. You can still contact us through our website and customer service teams, as you have always done.
In these uncertain times, it is heartening to know that we can contribute to the research efforts around the world. Find out how we are supporting COVID-19 research.
We would like to thank you for your understanding and flexibility during this period. Stay safe and take care of yourselves and each other.
– The ChemoMetec Management Team