Request support

Tailored support from our specialist team

Our trained Field Application Scientists (FAS) are available to respond to your support needs on-demand. So, in the rare instance that you might encounter a technical matter, solutions are just an email or phone call away.

If you require support, please reach out directly to your local FAS or contact us with your question and we will get back to you without delay.

Service/validation plan for priority support

If you have a Service Plans or a Validation Plan subscription with your instrument, priority access to your regional FAS team is included with your plan to get you back in operation as quickly as possible.